PTAC Direct Sales, Inc., respects each and every one of our customers’ right to privacy. Our Privacy Policy may be updated occasionally and the use of information which we gather now is subject to this Policy. Your continued use of the Service after the posting of the updated Privacy Policy establishes your agreement to abide and be bound by it. We are the sole owners of the information collected on this website. We will not sell this information to anyone. We will not share your information with any third-party. Unless you ask us not to, we may contact you via e-mail to tell you about our company, products, and services.

We request information from you when you place an order or register for an account on At our checkout or registration page, you must provide your contact information (like your name, shipping address, email address, and telephone number) and financial information (like credit card number and expiration date). When you are completing an order, you are opted into our mailing list. You have the option to opt out of our mailing list by un-marking the checkbox at the opt-in screen. You also have the option of allowing to store your login information by marking or unmarking the “remember me” box at the login screen.

Contact information is used to fill your order, notify you of its status, and contact you if we have questions regarding your order. The financial information that is collected is used only to bill you for products that you purchase and is not shared with any third party. All credit card payments are processed to encrypt and protect your financial information throughout and beyond the checkout process.

Our site uses cookies which stores temporary information that is erased when you close your browser or turn off your computer. may automatically collect information such as your IP address, browser information, device information, and when, how, and how long you used the website. may use Google Analytics to monitor user’s activity on the site and assist with advertising.

When you buy something from while using a credit card, we send your name, billing address and the amount of your purchase to your credit card company to verify and authorize the purchase. Similarly, your name, shipping information, and telephone number must be provided to third-party shipping companies to deliver your purchase.

This site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of other sites. also may sometimes offer publicly-accessible blogs, customer reviews, or forums. Any information that is voluntarily provided by you in a blog, review, or forum may be read, collected, and used by others who access them.

We maintain a mailing list in order to provide customers with information about our company, products, and services. Upon your initial purchase at, you will be subscribed to mailing list. You may choose not to receive future mailings from us through deleting your name from our mailing list by contacting us at 877-454-7822.

For any additional information you can email us at or contact us at:

PTAC Direct Sales, Inc.
185 S. Kimball Ave.
Suite 130
Southlake, TX 76092
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