To obtain a Return Authorization please email firstname.lastname@example.org or call 1-877-454-7822. All returns need to be pre-approved and a 25% Restock Fee and return Freight charges will apply. Certain items may not be returnable or may have specific return instructions. Please call 877-454-7822 with additional questions. Returns without pre-authorization will be rejected. All items must be new, sealed, and unopened to be eligible for return.